Gratuity Policy

• 20% gratuity will automatically be included between the hours of 5:00 AM and 7:00 AM
• 20% gratuity will automatically be included between the hours of 9:00 AM – 11:00 PM
• 25% gratuity will automatically be included between the hours of 11:00 PM – 5:00 AM

Service Policies

• All rates are for 1 to 2 passengers and include all the airport fees and taxes.
• Additional charges apply for large parties, extra baggage, odd sized luggage, extra stops and other special requests
• A private driver will be waiting for you in the baggage claim to assist you with your luggage unless otherwise arranged.
• Gratuity for the driver is not included for most* pick up times.
• To secure a hybrid luxury sedan, additional service fee would be applied
• International Customs Arrival Fee is an additional $25.00
• $100.00 Hourly Charter Rates for standard vehicles
• Prices may vary due to remote locations
• Advanced reservations are highly recommended
• It is your responsibility to notify us if you make a reservation request and then no longer wish to use our service. If you do not call to cancel your request and a vehicle is sent to pick you up, you will be charged the full fare plus a 20% gratuity. If you cancel within 48 hours of your pick up time you will be charged a $50.00 cancellation fee